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Service

Installation & Service of the Mitsubishi Jet Towel™ 

1. When is my location suitable for a Mitsubishi Jet Towel™ ?

If you want to install a Mitsubishi Jet Towel™ you need to verify the following criteria concerning your location:

• The Mitsubishi Jet Towel™ with build-in heating-unit has the following dimensions: 300×222x835 mm.
• The Mitsubishi Jet Towel™ without a heating-unit has the following dimensions: 300×222x735 mm.
• In order to install the Mitsubishi Jet Towel™ , there must be enough space around the Mitsubishi Jet Towel™ for an average sized person to use it. Please ensure there is enough space around the Mitsubishi Jet Towel™ available. Check the table with standard measurements provided below. 
• The Mitsubishi Jet Towel™ should be installed 140 mm above the floor.
  The recommended height of the mounting bracket for the use by men is 840 mm, for the use by woman 920 mm. 

• Is the location where you want to place the Mitsubishi Jet Towel™ free of opening doors or windows?
• Can the Mitsubishi Jet Towel™ be installed at a place where people will not collide against it?
• Is there a grounded power supply of 220-240V in the vicinity of the position of installment? The Mitsubishi Jet Towel™ needs to be connected to a grounded electricity socket. 

2. Can Miscea install the Mitsubishi Jet Towel™ for me?

• Miscea, the European distributor of the Mitsubishi Jet Towel™, has qualified personnel who can install the Mitsubishi Jet Towel™ for you.
• If you want Miscea to install the Mitsubishi Jet Towel™ please contact our sales department at +31 (0)172-52 52 22, or email to sales@miscea.com.

3. What is the delivery time of the Mitsubishi Jet Towel™ ?

• If you order the Mitsubishi Jet Towel™, we can deliver directly from stock.
• If you want to order more then 25 units, the average delivery time is two weeks.  
  
  
  

4. How long does it take to install the Mitsubishi Jet Towel™ ?

• If Miscea is installing the Mitsubishi Jet Towel™ for you, the average installation time is 1 hour. However, this can vary depending on location, accessibility to electricity, etcetera.  
  
  
  

5. Where can I get technical support?

• If you need technical support, or if you have some additional technical questions about the Mitsubishi Jet Towel™ please feel free to contact our service department. You can call our service department on the following telephone number +31 (0) 172-52 52 23. It is also possible to send your question by e-mail service@miscea.com.