The best choice for performance, hygiene and cost efficiency.
Installation and Service
How to use
Durability and Maintenance
Jet Towel™ FAQ
- What is a Jet Towel™?
- How does it work?
- Why should I use one?
- How is the drying time reduced?
- How much wind is generated?
- What is special about the motor?
- Isn’t it noisy? And what are the different sound levels equivalent to?
- How much energy does it consume?
- Why have a heater?
- If I have the heater on, will it dry quicker?
- Does the Jet Towel™ low power consumption mean it’s an environmentally friendly hand drying solution?
- Isn’t the high speed hand dryers more expensive than other types?
- How much can I save by using the Mitsubishi Jet Towel™ ?
- Is the Jet Towel™ hygienic?
- What colours are available?
- is this dryer being used by any ‘well known’ companies?
- Who and when was the Jet Towel™ first developed?
- Why have there been over 650.000 Mitsubishi Jet Towel™ sold worldwide?
What is a Jet Towel™
The Mitsubishi Jet Towel™ is a high speed hand dryer that has been in production since 1992 in Japan. It utilizes a new technology to dry your hands which does not rely on heat but forces water from hands using high speed jets of air.
How does the Jet Towel™ work?
When hands are inserted into the Jet Towel™, sensors are triggered, which starts the motor blowing high speed jets of air onto your hands. Water is forced off the hands as they are slowly withdrawn from the dryer. This method is very quick and can dry your hands in 8-10 seconds, unlike conventional hot air dryers which can typically take 40 seconds or more. Excess water is collected in the Jet Towel’s removable drip tray for later disposal.
Why should I use a Jet Towel™?
There are many reasons why you should use a Jet Towel™. Some of these are:
* Hands are dry in a fraction of the time of conventional dryers.
* Energy consumption is a fraction of conventional dryers.
* Most quiet operation when compared with competing brands or conventional electric dryers.
* Very hygienic, no touch operation.
* Designed for long service life utilizing the very latest in motor technology.
* It can form part of your CO2 reduction strategy and assist in making your business ´greener´.
How is the drying time reduced?
Unlike warm-air dryers, where the hands are dried while being rubbed together, Jet Towel™ uses nozzles on the inner sides of the unit where the hands are inserted. As the jets of air are directed at the hands, drops of water are literally forced off.
How much wind is generated?
Set to the "Hyper" position, the Jet Towel™ generates roughly 3.6 cubic meters of wind per minute using the special Jet Towel™ motor.
What is special about the motor?
Unlike ordinary motors, the Jet Towel™ uses a DC brushless motor which provides very long life and no serviceable parts. This equates to over 3600 hours of motor use. Read more about the Jet Towel motor he
Isn’t the Jet Towel™ noisy? And what are the different sound levels equivalent to?
The Jet Towel™, when set to the "Hyper" position, produces approximately 58dB of noise. This is quieter than conventional hand dryers. Since warm-air dryers operate considerably longer (40-50 seconds) than the 8-10 seconds needed for the Jet Towel™, overall noise exposure is dramatically reduced. New Jet Towel™ technology using waved shaped nozzles have also added to the reduction in overall noise generated.
70dB : telephone ringing
60dB : noisy office, usual conversation
50dB : usual office.
The Jet Towel™ in only 58dB in unheated and standard mode and 61dB in high speed mode.
How much energy does the Jet Towel™ consume?
The heated version in high speed mode uses 1240 watts with the heater on and 720 watts with the heater off.
In standard mode the unit uses 1070 watts with the heater on and only 550 watts with the heater off.
The unheated unit also uses only 550 watts.
Why would I need the heated version?
You may consider the heated version because when air is accelerated up to 106 meters per second, this can create an element of wind chill, particularly if installation is in a cold environment (e.g. warehouse, outhouse etc). Many customers choose to leave the heater off during summer, but may switch it on during colder periods
If I have the heater on, will it dry quicker?
The principal of drying is by forcing the water off your hands not through heat. However the heater may offer minimal drying improvement of 1-2 seconds.
Does the Jet Towel™ low power consumption mean it’s an environmentally friendly hand drying solution?
Yes. Apart from the substantial cost savings you can achieve by installing the Mitsubishi Jet Towel™, this high speed hand dryer is an easy way to make a small, but effective contribution to improve the environment.
The Mitsubishi Jet towel™ minimizes the usage of natural resources and reduces (paper) waste and CO2 emission. When you have chosen to install the Mitsubishi Jet Towel™ a statement is being made that less waste, less use of natural resources and increased cleanliness are paramount to your operating mission!
Isn’t high speed hand dryers more expensive than other types?
Some conventional dryers are available for less than 500 euros. However, many users are dissatisfied with their longer, 40-50 second drying time, and some refrain from using them altogether. High-speed hand dryers, even at a higher price, are certain to eliminate these types of user complaints. Used over an extended period, it will also be more economical to run than use of paper towels, cloth towels on rollers or conventional hand dryers.
How much can I save by using the Mitsubishi Jet Towel™?
After the Mitsubishi Jet Towel™ is installed it is virtually free of maintenance, has a very long product life, and requires no expensive consumables and/or refills. The Mitsubishi Jet Towel™ is also very energy efficient compared to other electrical hand dryers. Especially in the long run, the Mitsubishi Jet Towel™ is the most cost efficient solution!
When using the Mitsubishi Jet Towel™, your variable operating costs will be reduced substantially. This can amount to thousands of Euros in savings per year, depending on your specific situation.
To have an estimate of the potential savings the Jet Towel™ can give you, use our free Savings Calculator here or call us on 0800 3553 333 for a more detailed cost savings quotation personalized to your business requirements.
Is the Jet Towel™ hygienic?
As the Mitsubishi Jet Towel™ uses high velocity air to dry your hands in less than 10 seconds; users do not have to rub their hands anymore to get them completely dry. It’s well documented that wet hands spread up to 1,000 times more bacteria than dry hands.
Jet Towel™ collects waste water removed from your hands safely in a drain tank at the base of the dryer. No more wet walls, floors or clothes. Operation of the dryer is automatic and therefore no contact is required by the user.
In order to improve hygiene even further, the Mitsubishi Jet Towel™ features an antibacterial coating which uses Silver Ion Technology to prevent the spread of bacteria and funghi on both external and internal surfaces of the Jet Towel™.
What colours are available?
The Jet Towel™ comes in white in the unheated version, and in white, black and silver in the heated models.
Is the Jet Towel™ being used by any ‘well known’ companies?
Yes. We can offer some well-known references on our References page, which include large organizations from various sectors of industry.
Who and when was the Jet Towel™ first developed?
Mitsubishi Electric manufactures the Jet Towel™ hand dryer. Mitsubishi originally developed this drying method in Japan in 1992 and began production in 1993, making them truly the first to offer this drying solution. The current Jet Towel™ is an 8th generation model refined over many years, meaning Jet Towel™ is not only the original, but the most effective, high speed hand drying solution.
Why have there been over 650.000 Mitsubishi Jet Towel™ sold worldwide?
From the users point of view, the biggest advantage is the incredibly fast drying time. Compared to the 40 to 50 seconds required by a typical air dryer, the Mitsubishi Jet Towel™ reduces the drying time to less the 10 seconds.
Once up and running, significant cost saving can be realized. For example, if a washroom with 400 users a day is equipped with the Mitsubishi Jet Towel™, annual savings amounting € 2,080 can be realized. The more the Mitsubishi Jet Towel™ is used, the greater the cost savings!
With the Mitsubishi Jet Towel™, paper waste is completely eliminated, meaning fewer natural resources are being consumed. This new and cutting-edge product reflects positively on facility operations.
With no more paper towel dispensers present requiring expensive refills, and paper waste pilling up, ongoing maintenance on the Mitsubishi Jet Towel™ is incredibly low. Also your cleaning costs are drastically reduced when using the Mitsubishi Jet Towel™.
These are just some of the reasons why so many people have chosen to use the Jet Towel™. For more detailed information, please visit our Benefits page.
Installation and Service
- Can the Jet Towel™ be used in factories?
- Can the High-speed Hand Dryer be used in locales with high temperature?
- Is the height adjustable?
- How high should I mount the unit from the floor?
- is it easy to install?
- Can the unit be plugged into a conventional AC wall outlet?
- Is extra wall reinforcement required when installing?
- is it possible to lease the Jet Towel™?
Can the Jet Towel™ be used in factories?
Generally yes. However it should be mentioned that the unit should not be utilized when chemical substances are on the hands. To disinfect, masking solutions can be applied, but cresylic acid (solutio cresoli saponata) cannot be utilized.
Can the Jet Towel™ be used in locales with high temperature?
The Jet Towel™ design presumes use at ordinary room temperatures. If the unit is to be utilized at a location with higher than normal temperatures, it is advised that the necessary wiring precautions be taken.
In general, the unit should not be used in any area where the temperature exceeds 40 degrees Celsius (104 degrees Fahrenheit). As long as conditions do not result in condensation ("dew") forming on the unit's internal parts, no problems are anticipated.
Is the height adjustable?
Once installed, the unit's height cannot be adjusted. The general installation guideline in Japan is a height of 89cm for men, 87cm for women, however optimum positioning of the Jet Towel™ should be considered to reflect the needs users at the time of installation.
How high should I mount the unit from the floor?
The installation manual provides clear advice on mounting heights for both men’s & women’s washrooms. The minimum height from the floor to the foot of the dryer is 150mm. A copy of the installation manual can be provided in PDF format upon request or from our downloads page.
Is the Jet Towel™ easy to install?
Yes, it is very easy to install the Mitsubishi Jet Towel™.
The Mitsubishi Jet Towel™ can be mounted on every standard wall. Then it only needs to be connected to electricity (220V).
Can the unit be plugged into a conventional AC wall outlet?
No, the unit requires direct wiring.
Is extra wall reinforcement required when installing?
We advise that the mounting plate be reinforced with a panel on the reverse side of the wall. In the case of mounting on concrete walls, metal wood screw plugs are advisable.
Is it possible to lease the Jet Towel™?
The Mitsubishi Jet Towel™ can be leased for only €0,95 per day. Please fill in our contact form for a free price offer or give us a call on 0800 3553 333 for expert advice.
How to use
- How do I use the Jet Towel™?
- What do first-time users need to know?
- Is there any potential harm from keeping the hands inside the unit longer than necessary?
- What are the controls for?
How do I use the Jet Towel™?
The Jet Towel™ is open on both sides, enabling easy hand access from the side without touching the unit.
1. Slightly spread fingers apart.
2. Insert wet hands into the Jet Towel™ to activate lower sensors and begin drying process
3. Withdraw hands very slowly upwards.
4. Repeat this process a couple of times until hands are completely dry. Jet Towel™ will automatically stop once hands are removed.
Inserting hands from the sides and slowly raising and lowering them a few times maximize drying performance.
What do first-time users need to know?
The Jet Towel™ is provided with explanatory stickers that provide simple instructions for first-time users.
Is there any potential harm from keeping the hands inside the unit longer than necessary?
To prevent potential abuse or misuse, the Jet Towel™ incorporates a built-in timer that automatically halts operation after 30 seconds. Once the hands are removed, the unit resets and resumes normal operation.
What are the controls for?
The unit has three basic controls: A mains on/off switch – helpful to switch off when undertaking regular cleaning.
A heater on/off switch – allows control of the heater.
Air Volume – allows reduced air speed which equals less noise and less energy but slightly increases drying times.
Durability and Maintenance
- How often will I need to attend to it?
- It seems expensive, what is the usable life of the unit?
- If a child were to hang by his hands from the unit, could it possibly be torn from its mountings and fall off the wall?
- What happens if someone jams an object in the dryer?
- Can I buy replacement drain tanks and motor filters?
How often will I need to attend to it?
The drain tank has the capacity to hold approximately 800 uses. If the tank is left unattended for long periods, the water will vent slowly onto the floor leaving the dryer operational.
Because the anti-microbial properties run through the material itself, you can use alcohol based cleaners. A life time filter which protects the motor from dust and debris will require occasional cleaning.
It seems expensive, what is the usable life of the Jet Towel™?
Your reduction in energy consumption will save you money – a basic cost study calculator is provided in on our Calculate Savings page to help determine your own on site savings.
The Jet Towel™ motor technology has been tested to operate for 1000 uses per day, 365 days per year, for 7 years before the motor reaches its mean time failure. This is based upon langlasting endurence tests on Japanese airports where the usage of the hand dryer can be extremely intensive.
The Jet Towel™ may be a little more expensive than conventional hand dryers, but the savings in energy and user satisfaction, make it a financially sound and pleasurable purchase.
If a child were to hang by his hands from the unit, could it possibly be torn from its mountings and fall off the wall?
If a model such as the JT-SB216ESH, for example, is securely fastened to the wall using the six mounting screws provided, it should be able to endure 240N. But please prevent children from hanging on it and such abuse should be avoided whenever possible. (Naturally, this presumes the wall itself is robust.)
What happens if someone jams an object in the dryer?
A safety cut off ensures the dryer is switched off within 30 seconds.
Can I buy replacement drain tanks and motor filters?
Yes, please contact our sales desk on 0800 3553 333 to order any spare parts.
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